Campus Wireless

Georgia Southern offers both secure and guest wireless network access on the Armstrong, Liberty, and Statesboro Campuses.The Georgia Southern wireless network system is comprised of three wireless networks (SSIDs) that can be used by Georgia Southern students, faculty, staff, and guests.gscampus ...

Issue with DUO - New Phone

If you have a new device, but kept the same number, you can update it by clicking on My Settings & Devices on the Single Sign-On Services page. You can authenticate into Duo with a phone call or a text message code to edit your settings.. Then click on the device option next to the phone you want...

Setting Up Notifications in Folio

You can control how you receive notifications about activity in your courses by setting up notifications in your Folio account. You can receive a periodic summary of activity and/or receive instant notifications as things happen.https://drive.google.com/file/d/1VhoJUqDg-jRaRW7BSP1IZUfTGYAp-raF/view

Excluding Courses from Notifications in Folio

If you are receiving notifications from a course that you do not wish to receive notifications from, you can exclude the individual course from sending notifications.https://drive.google.com/file/d/1P-ac7jjYFLJThivHpe16cRD7dazVeAub/view

Duo

Duo is Georgia Southern’s two factor authentication service. By requiring a second identity verification factor, two factor authentication adds an extra layer of security to your accounts and helps protect you and the University.Enroll in DuoSet up a deviceDuo isn't workingMore information 2 fact...

Installing YuJa Software Capture on a PC

The Software Capture for PC application enables click-to-access recording via a laptop, desktop or podium computer. For detailed installation instructions, click here:  https://support.yuja.com/hc/en-us/articles/360050855233-Installing-the-Software-Capture-for-PC-Application

Installing YuJa Software Capture on a Mac

Installing the Software Capture for Apple application enables you to begin recording from your desktop, podium or laptop computer. For detailed installation instructions, click here:  https://support.yuja.com/hc/en-us/articles/360050065154-Installing-the-Software-Capture-for-Apple-Application

Video Quizzes in My Media - YuJa

The My Media - YuJa Video Platform’s Quizzes offer a way to assess learning, encourage interaction and to measure understanding of video content. Content Creators can make video quizzes using any uploaded video content in their Media Collection. For an overview and information on creating a Video...

What is a ticket? Is it the same as a request?

A ticket is a technical synonym we use for questions or requests.ITS uses tickets to track requests, issues, and tasks. This system is how we prove how and when work was performed. We also use this system to look at trends over time.Why enter a ticket versus emailing my friend in ITS directly...

Gsgaming wireless (wifi)

Statesboro campus onlyFor detailed information, including screenshots, please visit https://its.georgiasouthern.edu/gsgaming

MyResNet Wifi

Armstrong Campus onlyFor detailed information, including screenshots, please visit https://its.georgiasouthern.edu/myresnet

MyGS Log in issue | Wrong Password

If you are having trouble logging in to MyGS and need your password reset please visit https://my.georgiasouthern.edu/portal/my-forgot.php

MyGS Log in issue | Account Lock Out

If your MyGS account has become locked out you have two options: Wait 15 minutes for the temporary lockout to expire or call 912-478-2287 Accounts are locked out for security reasons and are temporary.

Locked out of DUO

To recover your Duo account please log in to MyGS to reach the Single Sign On Services Page.Then click the second Need Help? option. It will ask you a few questions, then it will generate a one time bypass code that you can use to add a new device.If you have any questions or need further assista...

Student Preferred Name

Students are able to set their preferred first name in MyGS by following the steps provided below.MyGeorgiaSouthern> Personal Settings Tile > More Settings > Update Preferred Name.For more on how Georgia Southern supports preferred names, please visit the link below for information from the Offic...

Folio Quick Guide for Students

Visit the link below for information on how to get started using Folio for the first time.https://drive.google.com/file/d/1O2mHwuyqrfpSAaeZUab0xyTZWlhaIItJ/view

Family Portal

Family members have the ability to view portions of your student’s educational records through the MyGeorgiaSouthern Family Portal including tuition and fees, academic alerts, final grades, and enrollment verification.Family Portal instructions

Zoom issues/troubleshooting

Zoom is available to all Georgia Southern students, faculty and staff. This tool provides high quality audio and video, sharing capabilities, breakout rooms, and much more.Click here to learn more.

Printing on campus

Currently enrolled Georgia Southern students can print in any of the open or instructional labs located on all three of our campuses. Printing in Campus labsIf you can access the internet, you can print using our MyPrint web application. Currently enrolled Georgia Southern students can upload doc...

GoVIEW - eCore Overview

Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) is the USG’s collaborative Learning Management System.  GoVIEW uses the Desire2Learn platform to deliver fully online collaborative course offerings and is an integral resource supporting online education in Georgia. Courses taught on Go...

Pinning and Unpinning Courses

Folio will automatically pin current​ courses for most users, making them immediately visible. You can add (pin) and remove (unpin) at any time. If you have a lot of courses enrollments, 100 total or more than 12 current courses, you will need to pin courses that you would like to appear.https://...

Linking Google Apps Account in Folio

You can use the Google Apps widget to display email, events, and documents in Folio with your Georgia Southern Google Apps account.https://drive.google.com/file/d/1imy3WOQ23E7BCYQ1UPnsry0jxfbrBxsK/view

Accessing Discussions in Folio

The Discussions area allows you to participate in discussions with other people in your class.https://drive.google.com/file/d/1NjJm2retmwkn7ZRzGveQhhhui-smig5U/view

Reading and Replying to Discussion Posts in Folio

The Discussions area allows you to participate in discussions with other people in the class by reading and replying to discussions.https://drive.google.com/file/d/18hcgqx8mZ9z5Znc1gZq3ly8Xjnzf8H2W/view

Creating a Message in Discussions

The Discussions area allows you to participate in discussions with other people in the class by creating messages.https://drive.google.com/file/d/1P0tF7FGGhwpQV397QM7pe_QvYHbBLiQm/view

Submitting an Assignment in Dropbox

The Dropbox tool allows you to submit assignments to your instructor via an assignment Dropbox in Folio.https://drive.google.com/file/d/1AU6c5oyq_53ij0RFTvYStZt5_UO_DxTD/view

Viewing the Dropbox Submission History

The Dropbox tool allows you to submit assignments to your instructor. The following explains how to access and to review the submission history in the Dropbox tool.https://drive.google.com/file/d/1_iFdOEbeAHlh--0nBlY4Lzza6NJJsNXN/view

Viewing Instructor Feedback in the Dropbox

The Dropbox tool allows you to review instructor feedback for assignments that you have submitted to the Dropbox. The following explains how to use Dropbox to view your instructor’s feedback for submitted assignments.https://drive.google.com/file/d/1rJPP4P9TCpkzKHcAS_ze6arFh1EygkmS/view

Folio Email Tool Basics

The Email tool enables you to send and receive emails within Folio. This Email tool is separate from your Georgia Southern student email account. With the Email tool, you have the ability to email your instructor, one or more students, as well as your entire classlist.https://drive.google.com/fil...

How to View Awards in Folio

Badges are awarded based on any criteria determined by the instructor. They are meant to provide digital markers that represent accomplishment throughout a course or program.https://drive.google.com/file/d/10wV0ITPzh4YgnLw74A6AyUOVZxJbcutr/view

Quizzes in Folio

Quizzes is the term used for any kind of exam, quiz, or test in Folio. To access the Quizzes tool, click the Quizzes link located in the navigation bar under Assessments. Note: Your Instructor may require you to use Respondus LockDown Browser to access the quiz.https://drive.google.com/file/d/1qs...

Quiz Submissions Views

Quiz Submission Views allows you to go back and review quiz questions and answers after you have submitted a quiz. Depending on the settings set up by your Instructor you can view this information after you submit the quiz or at a later date specified by your Instructor.https://drive.google.com/f...

Submitting Turnitin Assignments

Turnitin is a service used in Dropbox Assignments within Folio to detect plagiarism. To submit a paper to a Turnitin Dropbox in Folio, follow the steps in the document linked below.   https://drive.google.com/file/d/187kgXYYzvihrJDVJMAPqKsz8TYyqzDaF/view

Viewing the Turnitin Similarity Report

Turnitin is a service used in Dropbox Assignments within Folio to detect plagiarism. After your assignment is run through the plagiarism detector in Turnitin, you can view the similarity report to other materials by following the directions in the link below.  https://drive.google.com/file/d/1XZV...

Viewing Instructor Feedback in Turnitin

Turnitin is a service used in dropbox assignments within Folio to detect plagiarism. After your assignment has been graded in Turnitin, you can view your instructor’s feedback on your assignment by following the directions linked below. https://drive.google.com/file/d/1gfYK1LOHhojaYWWiM63OBrUYVYa...

Accessing My Media - YuJa in Folio

My Media-YuJa can be accessed from the Navigation bar on of any of your Folio courses and on the Folio home page.  For more information click here: https://drive.google.com/file/d/1VpoPrqufUSFlc67xDliHaBycSspF5NF1/view

YuJa Mobile App for iOS

With the YuJa Mobile for iOS Application, users can access all the published content from their course channels, create and upload mobile recordings, or download and watch their media right through the mobile app. The YuJa Mobile for iOS Application can be downloaded from here. For a detailed ove...

YuJa Mobile App for Android

With the YuJa Mobile for Android Application, users can access all the published content from their course channels, create and upload mobile recordings, or download and watch their media right through the mobile app. The YuJa Mobile for Android Application can be downloaded from here. For a deta...

How to Access Your GoVIEW Login Credentials

Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) is the USG’s collaborative Learning Management System. GoVIEW uses the Desire2Learn platform to deliver these fully online collaborative course offerings. How to Access Your GoVIEW Login Credentials: Login to MyGeorgiaSouthern Once on t...

How to Access Your GoVIEW Courses

Georgia Online Virtual Instruction Enterprise Wide (GoVIEW) is the USG’s collaborative Learning Management System. GoVIEW uses the Desire2Learn platform to deliver these fully online collaborative course offerings. How to Access Your GoVIEW Courses: On or after the first day of classes, login to...

Posting a Recording to a Dropbox Assignment in Folio

Students can upload and create audio and video files in My Media - YuJa in their Folio courses. Students also have the option to submit the videos to a dropbox assignment in their Folio course. For instructions, click the following link: https://drive.google.com/file/d/1j9ZxjRxltFh2qCRs2fMIvyEgVX...

My Media - YuJa Video Editor Overview

The My Media - Yuja Video Platform offers fully integrated video editing capabilities that are accessible from Manage Media. Video editing allows Content Creators to create professional and polished media content, free from extraneous material. The Video Editor is non-destructive, and your edited...

Editing Captions in My Media - YuJa

The Video Editor provides caption editing tools that can be used to increase the accuracy of the Video Platform's Auto-captioning or to correct captioning when media content is trimmed or altered. For more information, click the link below:https://support.yuja.com/hc/en-us/articles/360050590953-E...

Editing Videos in My Media - YuJa

The My Media - YuJa Video Platform offers fully integrated video editing capabilities that are accessible from Manage Media. Video editing allows Content Creators to create professional and polished media content, free from extraneous material. The Video Editor is non-destructive, and your edited...

Managing Media in My Media - YuJa

Manage Media in My Media - YuJa includes a suite of tools to organize, store, and manage media within the Video Platform. This includes the ability to organize content, search and maintain media collections, share media, upload media, caption both uploaded and Platform-created content, and use th...

Content Analytics in My Media - Folio

Content Analytics provides information about individual media files and user interactions with those files, including an overall summary and specific information about views, browsers, operating systems, and a segment-by-segment breakdown of media content viewing patterns. For more information, c...

Recording a Video in My Media - Yuja with Software Capture on a PC

The Software Capture for PC application enables users to create recordings. Click the link below for an informational video:https://support.yuja.com/hc/en-us/articles/360050855393-Using-the-Software-Capture-for-PC-Application

Recording a Video in My Media - Yuja with Software Capture on a Mac

Installing the Software Capture for Apple application enables you to begin recording from your desktop, podium or laptop computer. Click the link below for an informational video:https://support.yuja.com/hc/en-us/articles/360050856493-Using-the-Software-Capture-for-Apple-Application

Joining a Meeting in Zoom Online Rooms for Students

For information on how to join a Zoom meeting as a student from within Folio, click the link below: https://drive.google.com/file/d/1aRbizashwZFF14Q7cEkgROf9PKPgUtqI/view

Signing in to Zoom Online Rooms with SSO

When you join a Zoom meeting, you might be prompted to sign in and authenticate in order to join.The link below has directions on how to sign in through SSO and join your class meeting: https://drive.google.com/file/d/1_U4OH7Cje-K4IHSVbpkrn0sqajuXWjsY/view

Using Chat in Zoom

The in-meeting chat allows you to send chat messages to other users within a Zoom meeting. You  can send a private message to an individual user or you can send a message to an entire group. For more information, click the following link:  https://drive.google.com/file/d/1T7-gmJ27TcxtIDyovEMQGSCz...

Recording a Zoom Online Rooms Session as a Student

Zoom allows you to record within Folio. Recordings are saved to your desktop. *You must have permission by your instructor to record a session when attending a session.  For more information, click here: https://drive.google.com/file/d/1NWBiI82SGfbyOQi3hOI5pbj2J3MdA6IX/view

Scheduling a Meeting in Zoom Online Rooms - Students

Students can schedule a meeting with other classmates using Zoom Online Rooms. This can be useful for group projects or other group assignments. When the Zoom meeting is set up, the link to the Zoom meeting is also added to the Upcoming Meetings page for other students to view. For more informati...

Sharing Your Screen in Zoom as a Participant

As a participant, you will be able to share your screen as long as the host has enabled that feature for the meeting.  For more information, click the following link: https://drive.google.com/file/d/1QKliQyQC_MGFcQ2vvIrAgZFuzBYuf4TS/view

Submitting a Zoom Recording in an Assignment

Zoom Session recordings will be stored on your computer in a Zoom folder in your Documents. You can upload these into the dropbox area of your course. For more information, click here: https://drive.google.com/file/d/12AzFehMxYIoXVrkOFwpPyFE6bUjuHupH/view

The Student/Participant Toolbar in Zoom

Once you have joined a meeting as the Student/Participant, you can access the Zoom meeting controls located at the bottom of the meeting window on the Toolbar. The link below has an overview of the different buttons and features available on the Toolbar: https://drive.google.com/file/d/1ap0_vzN1c...